Powder Coat Fee:
36"H x 10"L
You are not able to complete the payment due to unforeseen or unexpected circumstances, please contact us as soon as possible. We will do our best to work with you to arrange a solution that is satisfactory.
Unpaid items will be canceled if not paid within 4 days of receiving an invoice.
Seller accepts cash or all major credit cards, debit or bank card with one of these logos:
Etsy Gift Cards
We use FEDEX 2 DAY EXPRESS AIR MAIL on almost all stock brackets.
***Note: Some PO BOX and FEDEX address restrictions may apply. Not all packages qualify for 2 day mail service. For those we use a Priority Mail service 2-5 day.
***Note: Estimated delivery may change due to holidays and weather conditions. Also know anything ordered over the weekend will get shipped the next following business day. We do NOT operate or ship over the weekends.
Please email us if you have any concerns.
Listings with free shipping offered are only valid to U.S. contiguous states only. This exclude Alaska/Hawaii, US Protectorates, APO/FPO, or PO Boxes. Please contact us before ordering to received shipping rates to these locations.
Combined item shipping:
Please know that combining your order may change your handling and shipping delivery time. Handling time on multiple items and styles will be based on all the items combined.
Item will be shipped out after item is paid in full and order is made.
All items include insurance and tracking confirmation when shipped.
We use USPS, UPS and FedEx shipping.
Some items will be disassemble to provide easier shipping and better packaging/care of your item. Item will be marked for easy reassemble.
All items will be shipped to buyer's confirm account address ONLY. Before you pay, please make sure your address in your account matches the address you would like us to ship to buyer pays all fees for reshipping or changing address if item is shipped.
Most orders will be shipped out within the allowed handling times that are listed on the item. (Does not include weekends or holidays) upon receiving clear payment.
NOTE FOR INTERNATIONAL BUYERS: Buyers are responsible for all Customs & Brokerage fees. Please be aware that items may be held up in customs causing a delay in delivery.
We WILL NOT ship to any other country without an account confirmed address.
Just contact me within: 21 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
BUYERS THAT REQUEST TO CANCEL THEIR ORDER(S) BEFORE IT SHIPS, BUT AFTER THE 24 HOURS CANCELLED TIME FRAME WILL BE CHARGED A RESTOCKING FEE.
PLEASE KNOW THAT ALL ITEMS ARE STILL SUBJECT TO BEING SHIPPED IF SELLER HAS NOT CONFIRMED REQUEST. BUYER WILL BE RESPONSIBLE FOR RETURNING ITEMS.
Custom Listings / Orders Can Not be Returned or Exchanged.
**BUYER PAYS ALL RETURN SHIPPING COST**
Please contact us within 21 days of receiving item to discuss possible return/refund options. Items Must be shipped back within 30 days of delivery. Because our pieces are handmade and highly unique, buyers are responsible for reading description and measurements of items before buying. This means that buyers will have to pay all return shipping charges based on that they have read and looked at full description/pictures of items.
Damaged items may be returned but require you to first contact seller within 7 days of receiving items and will require you to send photos of items.
All Buyers acknowledge that they are responsible for checking and ensuring that they received all their items Purchased. Buyers must report missing items within 7 days of receiving a package or from tracking delivery date. Otherwise buyer acknowledges that they forfeit their right to replacing, returning and/or receiving a refund on their order and/or missing items.
Money will be refunded only when item has been returned.
ORIGINAL SHIPPING COST WILL NOT BE REFUNDED FOR RETURNED ITEMS. THIS INCLUDES ITEMS THAT ARE RETURNED TO US BY THE POST OFFICE FOR BEING REFUSED OR WRONG SHIPPING ADDRESS PROVIDED BY BUYER AND IS SUBJECT TO A RESTOCKING FEE.
ITEMS CAN BE RESHIPPED BUT WILL REQUIRE THE BUYER TO PAY AN ADDITIONAL SHIPPING FEE.
Any Items that are painted or altered by buyer in anyway from original condition can NOT be returned. Items must return in original condition and color to qualify for a return.
We do make an effort to provide photographs of ready-to-ship items that look as close as possible to how they look in real life.
**BUYER PAYS ALL RETURN SHIPPING COST**
ALL ITEMS ARE SUBJECT TO THE FOLLOWING RESTOCKING FEE'S:
**25% RESTOCKING FEE ON ALL RAW METAL LEG BRACKETS**
**20% RESTOCKING FEE ON ALL RAW METAL PRODUCTS (Non Leg Brackets)**
**40% RESTOCKING FEE ON ALL POWDER COATED LEG BRACKETS**
**25% RESTOCKING FEE ON ALL POWDER COATED PRODUCTS (Non Leg Brackets)**
**50% RETURNED DAMAGED ITEMS(BUYER IS RESPONSIBLE FOR SHIPPING ITEMS BACK IN ORIGINAL CONDITION. POWDER COATED ITEMS MUST BE IN ORIGINAL CONDITION AND NOT SCRATCHED/MARKED OR CHIPPED, OTHERWISE THEY WILL BE CONSIDERED DAMAGED.**
**RESTOCKING FEE ON ALL ITEMS**
Please Note: buyer accepts all responsibility for hanging and mounting there own brackets after purchasing. Buyer understands that all work should be done by a professional and licensed contractor. Buyer agrees that seller will not be held responsible or liable for damage or harm caused to buyer. Buyer acknowledges that seller is providing the supplies for there project and will not hold seller responsible after purchasing items.
Mounting bracket's: Brackets should be installed into wall studs when mounting. Not mounting correctly could result in failure and damage. If you are unsure of how to properly install them, please consult a contractor. We cannot advise you on installation as each installation is different. While these are thick steel brackets, we cannot advise on a specific load weight given the variety of installation options, board widths, lengths and specific customer usage. Please use good judgment as we are not liable if installed incorrectly.
Please Note: Buyer acknowledges that they have checked/measured and rechecked the sizes they needed before purchasing any items or sizes. Buyer accepts responsibility for items they buy.
All items have been checked for marks and scratches. If you received a bracket that is damaged or chipped, please email us and provide photos of items and shipping box. We will need this to file a claim on the item received. From there we can send out a replacement.
Powder Coating Handling Times;
All powder coat handling times are subject to change. Handling times given to buyers are a estimate time frame, but can always change due to the Powder Coating companies time frame and needs. We do NOT guarantee powder coat handling times.
By requesting powder coating on your order, the handling times from original purchase will change. Please know that it can add an additional 2 weeks to buyers order for requesting powder coat. Please know that it is buyer's responsibility to always email seller to get a more accurate time frame for handling on powder coating items.
Please Note: Please bear in mind that these shelves are made out of reclaimed wood and will have nail holes, gouges, wear marks, knots, knicks and small cracks. I reject any crack that would interfere with strength.
Please Note: Metal legs will be taken off for shipping and will require you to re-bolt them onto the bench. Areas will be marked for placement of legs and for easier assembly for you.
Please Note: Our lumber is described as accurately as possible but due to the nature of highly figured and/or burled wood, minor cracking and checking might not be evident. When boards are listed, they are flat unless indicated in the item description above. Because of the natural edge look to most of our slabs, our dimensions are listed as "at the widest spot" or "at the longest spot" of the slab. Some of our slabs still have the bark attached, we cannot guarantee that all bark will remain on the slab during the shipping process. Our slabs are handled with great care, but even as they get moved around on the shelf, the bark can come off.
**Note: Any Bracing option added to the note will require you to pay a Bracing fee invoice. This invoice will be emailed to you separately with a link to the order. Please know that if the invoice is not paid for by the time its made, your order will be cancelled and the cancellation fee will apply.
All Length and Height sizes may vary slightly. We do try our best to keep them as uniformed and as close to actual size requested. Our products are all handmade, and not produced by industrial machines. By Purchasing our product, Buyer acknowledges and agrees to a 1/2" error allowance in size.